Returns or exchanges of retail orders may be made within 14 days of receiving your item. The item must be in new, unworn condition and shipped back in the same condition in which it was received. Custom orders and sale pieces are non-returnable, but if you have an issue, feel free to contact me so I can try to make it right.
Please see refunds and returns for complete information.
Exchanges will only be made in the event that an item needs an adjustment on the size or something such as swapping a clasp.
Returns or exchanges will not be accepted after the 14 day arrival period and return shipping will be at the customer’s expense unless otherwise discussed.
Please keep in mind that all items are handmade and each piece and stone is unique. I strive to create the most high quality and beautiful jewelry I can. Tiny variances and “imperfections” reflect the beauty of our natural world and are normal and should be anticipated when working with stones. However, should a mistake happens I will make it right!